The correct procedure for refunding in case of an erroneous payment to our bank account:
1. Fill out an application for refund indicating bank details.
A sample application is attached below. Depending on what is indicated in the check:
ООО "Объединённые сети"
ООО "Терранэт"
ООО "Хороший интернет"
2. Attach a copy of the paycheck.
3. Attach a copy of the passport (last 2 pages + registration).
4. Send all these documents to the e-mail address [email protected] or bring to the office or send with mail services РУП "Белпочта" to the address: 220045, Беларусь, г. Минск, ул. Ежи Гедройца 14, пом. 181.
Attention: A bank commission is charged for bank transfers. You can check the exact amount of commission in your bank.
If you are our client and paid more than you planned, the bank will NOT charge a commission when issuing the amount.
You will find detailed information on termination and examples of applications in our article on how to terminate a contract.
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